Help & support

DLS connects you with trusted carriers for parcel delivery and passenger transfers between cities and countries. Browse published trips, request a seat or a delivery, and chat with the carrier directly.

Open a trip page, choose Transfer or Delivery, fill in pickup and drop-off details, and submit the request. The carrier reviews it and confirms – you'll get a notification by email or in your account.

DLS does not process payments between you and the carrier. You pay the carrier directly using the method they accept (cash, bank transfer, etc.). Always confirm the price before the trip.

Yes. Once your delivery is accepted you'll receive a tracking number. Enter it on the public tracking page to see live status updates.

Open the request from your account and use the cancel option. If the carrier already accepted it, please let them know via the chat as well.

Refunds for trips and deliveries are handled directly between you and the carrier. DLS only processes refunds for its own subscription plans (see the Refund Policy in the footer).

Add waypoints, a route, a vehicle and a driver in Fleet, then create a trip and turn on Publish.

Transfer requests reserve passenger seats on a trip. Delivery requests reserve cargo capacity for parcels. Both flow through the same trip and can be enabled or disabled per trip.

DLS charges a SaaS subscription (Free, Pro, Company) billed through Paddle. We do NOT take a commission on transactions between you and your customers – that money stays 100% with you.

Go to Settings → Team, send an invite by email and pick a role. Drivers see only their trips and chats; managers see the whole company workspace.

Nova Post, Telegram, Viber, Meta Messenger and Instagram are available out of the box. Connect them from Settings → Integrations.

Yes – open Settings → Subscription and cancel. You keep access until the end of the current billing period, and we never auto-charge surprises.